Please keep your receipt for anything you buy from us. It will ensure we can help you, if you need to bring something back.
We take pride in our exceptional service and aim to provide all the information you need when making a purchase. Even so, there may be times when it is necessary to make a return. If you are not satisfied with your purchase, we will gladly exchange or refund any unused item.
This is subject to the following conditions:
• The item must be returned within 90 days.
• The product must be unused and in its original packaging.
• Products which are cut, made to measure or mixed to your requirements will not be exchanged or refunded.
• Special order items are subject to our supplier approval and may incur a restocking charge.
• You will receive a full refund of the price paid based on the original payment method less any collection charges where applicable.
• We reserve the right to refuse a return or to require proof of identity.
YOUR CONSUMER RIGHTS ARE NOT AFFECTED.
If the product you purchased is faulty, or not as described, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights.